(Alcatel, Kyocera, LG, HTC, Samsung, ZTE)


IMPORTANT: Please Check to see if the Unlocking App is eligible for your phone first


1. Launch the “Device Unlock App” to check status
2(a). If you receive “Not Eligible for Unlock”, please proceed and submit your IMEI # for processing.
2(b). If you receive “Communication Error” or “Server not responding, please try again later”, DO NOT submit your order as it is not supported for unlocking (no refunds will be provided for any orders submitted with either of these error messages)


Delivery: 1-12 hours, works daily Monday through Friday and Saturday has limited hours.
 
ALL UNLOCK APP DEVICES FROM METROPCS IS SUPPORTED, HERE ARE SOME EXAMPLES OF THOSE TYPE OF PHONES:


LG Stylo MS631

LG K7,K10

LG Leon MS345

Samsung Core Prime G360

Samsung Galaxy Grand Prime 

HTC Desire 626s

Alcatel

ZTE


Unlock instructions:


Request mobile device unlock


From that Application list, tap Device Unlock.

Tap Continue.

Choose the desired device unlock type:

Permanent Unlock

Temporary Unlock
Note: Temporary unlocks must be performed with a mobile data connection. Wi-Fi will not work.



If successful, restart the device to apply the settings.

Note: If you do not restart the device, you will have a persistent alert in the notification tray.